This is a great hotel!
We just stayed here for 4 days last week. What a wonderful hotel. We intended to stay 2 days and ended up staying 4 days. The staff were wonderful and our room was incredible. We were in the Heritage building - my husband saw the rooms in the new part and definitely said the Heritage building was the place to be.
If you go to Evora, an absolute must is to try Quarta Feria. It was a little taverna in town - no menu, maybe 6 tables, you eat what they give you. We went twice. The first day we drove, but the wine was so good, and they give you a wonderful Vinho Licoroso afterwards, so the second time we took the hotel shuttle. It was 45 Euros for two of us, and one of the best meals of a 3 month European trip.