Originally Posted by
keeton
In this case, I feel DLs response was appropriate. There is a fine line between trying to be helpful and meddling.
Sorry but DL helped to cause this particular situation by continuing to pump booze into these knuckleheads who were clearly making other people in FC (at least 3) uncomfortable. This type of situation sends a message to the front line that this behavior is ok. The FA's obviously knew that they were wrong to serve them as they mentioned that they did not want to get into trouble. If I were those folks and a letter of apology in my mailbox that could change my mind and turn this incident into a "bad apple" from a bad apple cart. Poor CS on DL's part.