FlyerTalk Forums - View Single Post - HeathrowGuy said CHANGE is coming to CO, and so it came!

Sep 10, 2009, 6:22 pm

#5

xFF

Join Date: May 2004

Programs: UA lifetime 1K

Posts: 2,033

I never doubted that change is afoot. I'm just not sure it's all for the better, in some measure because I view UA as a company that will screw its customers by accident, if they don't screw them on purpose.