Originally Posted by
jfranci3
I had this problem in Denver this week.
... Upon returning the car, I was harassed by the check-in staff. The attendant just didn't point out the damage, but put on a show about it. I was asked to head to the main office and fill out a form, where I witnessed 3 other people filling out similar forms. I'm in near constant possession of a rental car, and I have NEVER seen anyone fill out a damage form - they had three people working on them! They said their techs will determine if the damage existed prior! How? Magic?? ....
I've been asked to fill out this "accident" form before in MSP and DEN. I've simply refused saying they have my information in the rental agreement and can call if someone wishes to discuss. In MSP they said I could not leave without filling out the form...I turned and walked away. I've never had any follow-up or charges on CC in either case (both 9 - 12 months old).