Originally Posted by
bubbashow
But, there comes a kickback at some point. When I can't get elite benefits because of my flying due to people that aren't flying, I will simply do my flying with some other company that I feel fulfills my needs. Then, one large spender is gone. I am fiercely loyal BECAUSE of the elite program BECAUSE of what it is. When that goes away and it just becomes a method to get a free checked back, I leave. I certainly can't be alone in that category. I spend far too much time in an airplane to not get elite benefits.
Problem is, almost all of DLs major competitors are (or shortly will be) offering DEQM promos, so where do you go? At this point, DL knows people won't leave because they are running a MQM program, but more because they
aren't.