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Thread: iDine problems, bugs, faults and fiascos
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Old Sep 2, 2009, 6:48 pm
  #49  
ZeppoX
 
Join Date: Apr 2006
Location: Tristram
Programs: AA Lifetime Gold, Hilton Lifetime Diamond, Priority Club, Emerald Club, Amtrak
Posts: 902
Originally Posted by Points Scrounger
Zep,

This may work for a "virgin" card, but if you're trying to say that one can decide "after the fact" which program one can claim for a missing dine by re-assigning the card used? I'm not so sure that's possible - in my past chats with agents for resolutions, I could swear they can see exactly when either a card# gets moved around, or (more likely) exactly when a specific card moves into/out of each program.

Points
My read is same as yours. The email said "make sure your credit card was registered at the time of the visit. If it was not, please add it now"

Registered? No joy.
Not registered at all? Add it and you have an opportunity.

Anyway, good point, PS.
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