5000 vs 10,000 Visa EQM question?
Does any one know where to file a request to review (challenge) the awarding of the Visa EQM points? I knew I was close to the 25K threshold, and when my EQM posting came through on my WP account yesterday it shows Visa spending from January - June was 25,316 but I was only awarded 5000 EQMs. If I were to also count the separately listed Visa double miles for certain purchases (which I did not) it would be even higher than 25K.
The one possible explanation that I can think of is that the January 20 transaction listing statement included some purchases actually made in late December, after the December closing date? For this promotion, did the purchases have to be made in January, or did they just have to be posted on the January statement? I know I lost credit for a $1500 purchase made on June 17th (the day before my closing date) but was not posted until June 19th the day after the closing date.
Any advice would be appreciated.
Nancy