Just Check Your Bags at the Counter
I understand that non-elites have to pay for their checked baggage, but, I was on CO800 today and the flight could have pushed back way ahead of schedule if so many people hadn't brought humongous suitcases on board that didn't fit in the overhead bins. The agent had to collect money from passengers on the plane and this seems to be happening more and more often. It's not that there wasn't enough space---the bags were just too large. Has anyone else seen this? CO really needs to step it up to avoid flights being delayed due to agents collecting money, tagging bags and putting them under the plane.