Originally Posted by
tslizzy
Hi
I just returned from israel with el al business class on a 747 were they have the smallest screen in the industry but they say they have portable video machines on the planes for the bus. class pass. for free and for a charge in economy. on the jfk-tlv leg i asked the FA during the flight if she can give me the portable video machine for my kids she said sorry we dont have any so i tought that i reminded myself too late and other people got it. on the return tlv-jfk as soon as i got onto the plane i asked the FA if i can have the video machine she said sorry they didnt put it onto the plane. i am just surprised on the service el al offers that they advertise that they give it out on the plane knowing that they have a bad entertainment system on thier 747's but when you ask for it sorry we dont have it
I thought that the vidibox has to be ordered in advance. The only time I got one without ordering it in advance was when my screen didn't work in the economy cabin on the Boeing 747-400 from JFK to TLV.