Originally Posted by
tfar
They sent you a whole new roller? Awesome. Give the others to family members or sell for cheap. I bet they would send you just the strap if you made the request really clear, though.
Till
Well there are things that wear out for me with the rollers. I go through straps in about 6 months and rollers in about 10. So I just leave the roller on the side until the current one is shot. Typically the thing that goes is the area around the passport zipper pocket. My passport wallet with FFQ cards gets full and eventually the seams around the zipper rip. Also the foam pad on the back near the wheels which cushion the bottom against you when carrying it eventually comes off from wear and tear and dried out glue.