Join Date: Dec 2002
Location: Washington, DC, Chapel Hill, NC (RDU)
Programs: DL Plat (won't hit DM again) 2MM (2.5), HH Gold, PC Gold, Hyatt Plat
Posts: 5,626
On June 25 I sent to DL's version of TTU a compliment about a dead-heading first officer who assisted greatly in boarding -- taking a wheel chair passenger down the ramp to the plane, helping people stow bags in the overhead. I wanted to compliment him.
Took until yesterday, about three weeks to get a response. The response did show that someone read what I'd written -- that is good. But for NW folks who are used to getting TTU responses quickly, often within hours, this was strange.