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Old Jul 8, 09, 2:13 pm
  #2  
Landing Gear
 
Join Date: Apr 2006
Location: New York City/NY22
Programs: AA Platinum 2.3MM (Lifetime PLT)
Posts: 5,119
Originally Posted by jm0754 View Post
The FedEx website says they have a box at American Airlines (Inside) but on the phone they cannot verify it.

Does anyone know of a FedEx drop box in AA terminal at JFK?

Many thanks.
If you look carefully at the fedex.com website, it says "American Airlines Inc.--inside." It does not say this is the terminal building as it does for terminal #4. It might well be another building that AA has.

If you can call FedEx back, especially if you have an account, ask them to call the station that picks up from this box. Although almost anyone should know the answer at the station, if it gets more difficult, the person you need is the route manager for the route where the box is. (Quite likely, you will not be speaking to the station; it will be the phone rep while you are on hold.)

Unfortunately, the people who answer 1-800-GO-FEDEX sometimes have to be pointed in the right direction when your question is viewed as "off script."

Good luck!
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