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Old Jun 29, 2009, 10:07 am
  #96  
res1968
 
Join Date: Jun 2004
Location: Chicago, IL
Programs: UA Plat, DL PM, HH Diamond, SPG Gold
Posts: 374
Originally Posted by mersk862
It did come up and it was mostly IT related. It works fine if you're doing something simple - an all-DL/NW itinerary, which is what 90%+ of all award tickets are. It's when you throw in the code-shares and partners that everything goes wacky. It's something they are aware of and they do want to fix it, but again it goes back to having an old system in Deltamatic.
It actually does not work for even the most simple tasks. If the calendar says low is available, then low should show up when you go to the flights page. Instead, you get flights that book for 200,000 miles. This is on the simplest of itineraries. I am disappointed this was not recognized as a major concern and discussed at the meeting.
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