Originally Posted by
ADLFO
When DL talked industry standard, I believe they were mostly referring to AA and CO. I think DL worries more about FL and even WN before giving the first thought in regards to what UA is doing.
even then...aren't CO still using cradle seats in business class??
If they want to benchmark themselves against somebody, and especially given their size and stated aspirations, they should look at people like LH or even their own partners at AFKL, not second-rate airlines who have long been struggling to make ends meet.