FlyerTalk Forums - View Single Post - Delta Q&A Meeting with Execs - NOTES
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Old Jun 28, 2009, 4:52 pm
  #22  
DLfan
 
Join Date: Sep 2003
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Programs: DL DM/2MM, Etihad Gold, HHonors Diamond, SPG Gold
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Originally Posted by MikeMpls
Have to disagree here. First & foremost, this was a FlyerTalk DO. We're there to meet new people, make new friends, have fun & party. Anybody who's there to to rock the boat will find him/herself ostracized & out on the sidewalk while the party continues.
^ Well said!

Originally Posted by MikeMpls
In terms of making my points & getting my answers, I feel that I succeeded 100%. I distributed 60 copies of The Merger as Viewed by NW Frequent Flyers on the tables prior to the meeting. I did it this way to avoid wasting any floor time getting bogged down in details. Anyone who was interested could read it. Most people were reading it. Jeff appeared to be reading it.

Jeff's presentation was largely directed at the subject (FF program integration) that I wanted to hear about. I don't have to like the results, but I definitely got my explanations. I took notes on items of interest to NW elites & posted them on NW forum immediately after the Q&A.

Bottom line is, (1) they already know we're unhappy, (2) we now better understand why they made us unhappy, and (3) they're unlikely to do much, if anything, to make us happier.
Thanks especially for your feedback, Mike. I know you had an agenda as the torch bearer for unhappy NW elites at the Q&A session and I'm glad to hear that they were able to discuss at least some of your concerns.
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