[QUOTE=kasi;11978991]
HON service is great until you are actually on board.
This is true
No personal greeting in either C or Y (intraeuropean).
who cares
No assistance in case flight irragularities occur whil on board.
not my experience
not my experience
Arbritary rebooking of booked seat without information on international flights (no aircraft changes involved)
.not my experience