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Old Jun 22, 09, 8:58 am
  #1  
kaychiu
 
Join Date: Mar 2009
Posts: 9
idiotic response from airlines

Recently had a friend of mine's who flown back to Toronoto from US and was scheduled to arrive around 11:30PM. Unbelievably, he didn't arrived until 2:30AM. A complaint was sent to the airlines and here's what they response:

".....Our information from XXXXXX Airlines is that Air Traffic Control could not dispatch the flight on time due to additional air spacing requirements, along this flight route. This is not to say the weather was bad in either city.

Unfortunately, weather related situations are beyond our control....

Sincerely,

Jxxxxx Rxxxxxxx
Customer Relations"



Do they even have an idea what they're saying?! ya, like weather related situations are beyond their control, but before that, they just said WEATHER WASN'T BAD IN EITHER CITY!!! It's clearly that the airlines is trying to avoid the responsibilities!
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