FlyerTalk Forums - View Single Post - Royal Hawaiian Honolulu, Hawaii post renovation 2009 [Master Thread]

Jun 10, 2009, 11:04 pm

#12

AZ Travels the World

Moderator: American AAdvantage & Marriott Bonvoy

Join Date: Oct 2002

Location: PHX

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Posts: 8,115

I agree with SanDiego1K, this is a very insightful review and comparison. Thank you, ajnaro! ^ (And it reinforces why I choose the Moana over the RH when staying with SPG in Waikiki.)

Quote:

Originally Posted by ajnaro

. . . The situation at the Royal Hawaiian, according to another long-time employee, is similar to the Sheraton Hong Kong: the Royal Hawaiian simply will not offer a suite with view as an upgrade even if available.

This is what I have understood to be the case in the past, and is why I avoid this hotel when choosing a property in Waikiki. Even when I'm paying for an ocean-front room or suite, I'll go elsewhere, because of this perception.

RHRevMgr, since you are participating here on FT with us, I wonder if you can address this issue. It would be very interesting to hear hotel management's take on it.

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