I agree with
SanDiego1K, this is a very insightful review and comparison. Thank you,
ajnaro! ^ (And it reinforces why I choose the Moana over the RH when staying with SPG in Waikiki.)
Originally Posted by
ajnaro
. . . The situation at the Royal Hawaiian, according to another long-time employee, is similar to the Sheraton Hong Kong: the Royal Hawaiian simply will not offer a suite with view as an upgrade even if available.
This is what I have understood to be the case in the past, and is why I avoid this hotel when choosing a property in Waikiki. Even when I'm paying for an ocean-front room or suite, I'll go elsewhere, because of this perception.
RHRevMgr, since you are participating here on FT with us, I wonder if you can address this issue. It would be very interesting to hear hotel management's take on it.