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Old Jun 8, 09, 3:05 pm
Join Date: Sep 2001
Location: Austin, tx, USA
Programs: UA 1K, Hertz 5-star, Marriott Gold
Posts: 256
Asked to produce a FAQ for new travelers

I've been asked by my company to produce a FAQ document for new employees that will be doing a lot of traveling. What are some things that you wish someone had told you that you had to learn through a tough experience? For example, one of mine is to call the 800 number for the airline after a cancelation instead of waiting in the line at the gate for reaccommodation.
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