TrojanHorse

I've never had a problem with this hotel and if you think its a dump now, you should have seen it prior to the renovation. I personally like the real key and wish this was more common then I wouldn't have to trudge my tail back to the front desk when the plastic key gets demagnatized. As for the Rain Bath and Lotion, I never knew that was what distinguished an upgrade or not. The food is usually pretty decent. I will say I never had the rice there. English as a 2nd language can be pretty common in the states at any hotel chain. However as you get closer to metropolitan areas it becomes more common. Asking 3 times about the upgrade may have been a problem. I know I wouldn't appreciate answering the same question 3 times in such a short time frame.