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Old Dec 28, 01, 4:14 pm
Join Date: Feb 2001
Programs: UA 1k, AA Plt, MR Lifetime Plat & Amb (earned in SPG)
Posts: 1,828
The group I work with and myself are all Diamonds, and most of us have top tier status at other majors. On Nov 30 we all went to CUN, some staying on awards while others paying. One of my co-workers experienced great difficulty trying to book the award stay at the Hilton CUN. Here are the facts: the hotel was nearly empty, he is a Diamond. Tough to figure out?

He had to call back 3 times in order to get his room. I enjoy the HH program but I have more choices then patience.
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