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Old Dec 26, 01, 9:07 pm
Join Date: Jul 2001
Location: Cincinnati
Posts: 20
Trouble with Awards???

Anybody else have trouble trying to redeem a hotel reward???

While I do think Hilton is quite generous on awarding points with double dipping, I have yet to be able to find any dates I need to redeem an award. Granted, I've selected some nice places such as Saint Lucia, Seychelles, New Zealand, etc., but I have tried in off season, too.

One rep looked at ALL annual dates in 2001 and could not find one open space for an award.

I have not had this trouble with Marriott and Starwood, even in great locations. Has anybody else experienced this? Is Hilton's award inventory so inadeqaute?

I have written them via email and have yet to hear from them. Perhaps my gold status doesn't warrant their attention??

I told them all my PAID hotel rooms are now going to be booked with Starwood and Marriott since I'm at least able to cash in on awards.

What's your story?
barbaraj718 is offline