Join Date: Oct 2007
Location: LONDON
Programs: CX DM, BA G4L, QR PLT, EK PLT, Hyatt CourtesyC, HH DM, SQ PPS, BonvoyTit, UK, VS, UA, DL, AA
Posts: 1,715
Overall, I would rate the UA's premium service a consistent solid way to get between the coasts. Would love an EWR departure (CO 752 is a good option, but only flies to LAX). AA's widebodies do have a more spacious feel for such a long flight VS. these 757's but the problem with AA is consistency. I've had very mixed bag of service. Plus on JFK-SFO operates a mix of 763 and 762 and gives differnet benefits (e.g. an F class on a 762 3 cabin can use the Flagship lounge, but if that same person were to delay departure to a 763 2 cabin operated flight, the access would be only to the Admirals Club). Given that not too many crew are trained on UA for this unique aircraft, it ensures that the FA'S know eachother and develop a good rapport. It is definitely ear marked and marketed as a special experience and that attiude spills across the staff making it a solid experience for US domestic travel