FlyerTalk Forums - View Single Post - Delta Web Site time of day doesn't work
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Old May 22, 2009, 7:36 am
  #5  
DeltaWebGuy
 
Join Date: May 2007
Programs: delta.com leader
Posts: 44
The reason that happens....

Hi all--
The sort logic defaults to show nonstop flights first, sorted by time, then all other flights, sorted by total elapsed time. Click on the column headers to change how the flights sort. The logic here is that, in search by price with time of day selected, we want to show customers as many options to get the lowest fare as possible. But the column headers are a good tool for sorting by departure time, price, etc. The only reason flights would likely not show up is if they are sold out in the class of service requested...occasionally, there are so many connections possible in a market that we limit the number of options returned (always returning those that are available at the lowest prices)...so if there is something in particular you want, selecting "shop by schedule" should let you get to it. Also--please let me know if you spot a lower Delta fare published at any other website than delta.com has for the same flights, dates, class of service, etc. We take our Best Fare Guarantee very seriously!
Thanks,
Josh
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