Originally Posted by
jhcapps3
Landed at Narita and went through the Temp scan and questioner. (,,,) Also the ground crew was great. Very organized with reassignments and hotels even for the Y passengers.
Best ground crew systemwide IMO, by a healthy margin.
Overall a big pain but United handled it very well.
This I don't agree. To earn that they should have made different decisions in ORD itself. And they compounded it by hosing the HKG-SIN passengers (and SIN-HKG the next morning).