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Old May 17, 2009 | 10:41 pm
  #360  
Big Mo
 
Join Date: Sep 2005
Location: ORD/MDW
Programs: MR Gold, DCL Silver, RSSC Silver
Posts: 775
This post is relevant to a number recent threads, but I guess I'll stick it here. I'm staying at what I used to consider an excellent f/s property. Occupancy is very low this weekend.

The sign in the C-lounge indicates appetizers 5-7 and desert 7-9 on Sunday evening. From 5-9, the only food in the lounge was a basket of granolas bars, and there was no attendant. On previous stays, they had an attendant and a typical evening spread.

I went looking for a newspaper this morning and came up empty. An associate said she'd hook me up and eventually handed me a newspaper that somebody else already read while eating b'fast. On previous stays, there was a large stack of papers near the front desk and in the restaurant on Sunday morning.

I just got back from the gym about an hour ago. They have lockerrooms with showers but no towels and no shampoo/soap, unless you count the used bar of soap in one of the showers. On previous stays, they had a shelf filled with towels and soap.

I worked out for about an hour. Most of that time, there were 3 children under the age of 6 playing with the equipment while a parent chatted with a friend and on the phone. No Marriott associate came anywhere near the gym (or the pool) during this hour. On previous stays, there was a gym attendant.

I guess I should also mention that housekeeping rather noticably failed to clean the toilet before I checked in.
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