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Denied companion upgrade POP-EWR despite FC not being full
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May 13, 2009, 6:25 pm
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channa
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Bay Area, CA
Programs: UA Plat 2MM; AS MVP Gold 75K
Posts: 35,068
Request compesation -- either a 1-way upgrade cert, or the equivalent amount of miles.
Better yet, tell them to treat this as a downgrade, and give him downgrade comp.
channa
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