Originally Posted by
cepheid
Once again, following policy to the letter is not always the most practical, customer-friendly, or even (dare I say it?) moral/ethical way of handling things.
Alright! Now we're getting somewhere. So since we have recognized that this wasn't following policy, we get back to my original question. What kind of fair compensation could be expected? And... we've come full circle, but unfortunately, the point is moot and 1K CR already issued the travel cert.