FlyerTalk Forums - View Single Post - Acceptable Comp for Improper Processing of Standby?

May 5, 2009 | 3:08 pm

#92

cepheid

Join Date: Feb 2005

Location: Boulder, CO

Programs: UA, AA, WN; HH, MR, IHG

Posts: 7,055

Quote:

Originally Posted by shazbot

Once you answer that, the other things don't matter.

Once again, following policy to the letter is not always the most practical, customer-friendly, or even (dare I say it?) moral/ethical way of handling things.