Originally Posted by
cepheid
And based on your responses here, would you have acquiesced? I think not. It was more practical for UA to simply not give you the choice, especially as you were not entitled to confirmed space anyway. So, perhaps other people got something to which they were not entitled... so what? They "got away" with it, so you should, too?
Good lord, the crux of it is "did the agent follow the correct procedure? Or did she incorrectly put someone else onto the flight?"
Regardless of SYD vs. LAX, 1K vs. GM, 4 seats vs. 1, confirmed vs. standby or whatever, that's the underlying question. Once you answer that, the other things don't matter.
Originally Posted by
CPMaverick
You time must be VERY important since you are following this thread so closely!
As I said, this has now become a work 'night' and well, I can't exactly do work while on the phone w/ UA agents.
Originally Posted by
notquiteaff
Funny that 80+ % of the posters in this thread seem to think that UA followed the right procedures in your case. The fact that you found a UA agent who was willing to give you money (either because they agreed with you or to just make you go away) isn't exactly proof of anything, given the consistency of answers people tend to get from UA.
So be happy with your compensation. I personally am very happy with the overwhelming responses from fellow FT-ers here in this thread. ^
Except... they really didn't. Between the supervisor at SFO last night, the baggage service director today, and the 1K CR, i'm pretty sure they have it figured out.