Enhancing customer service

With the new schedule, Delta customers can expect improved service on the ground at JFK with more international-capable self-service kiosks, personalized customer service offered by additional “Red Coats” throughout the terminal, continued improvements to Crown Room Clubs and BusinessElite lounges, complimentary helicopter service between Manhattan and JFK for eligible BusinessElite customers, and improved airport concessions – including recently opened “Bonfire Steakhouse” by celebrity chef Todd English, “Bonfire Bar” by Todd English, Balducci’s Food Lover’s Market, The French Meadow Bakery and Café, and Legend’s Sports Bar.