Old Apr 30, 09, 9:11 am
Join Date: Dec 2007
Location: San Francisco
Programs: UA Gold, SPG Gold, Hertz Gold, Avis President's Club
Posts: 557
Happens to me very frequently. I usually price out a new ticket on the website, see the fare difference between mine and the new one, and then I call in. If the price is more than what I expect, I hang up and call again. Rinse, wash, repeat till you get a rep that gets it right.
yonajon is offline