Originally Posted by
Stars4SA
However, I would bet the company executive would want to make a customer happy especially if the customer took the time to find the executives contact info.
BTW - I have contacted executives/secretary on two occassions and have been pleased with the outcome.
However, we are not talking about a customer here (any more).
I don't quite understand the attitude of "I did not bother to read the rules nor think about what I did, surely I should not have to pay the consequences." For crying out loud, Amex even had a thirty day grace period.
I would think the only reasonable way for the OP to get the points back is to rejoin.
Cheers,
T.