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Old Apr 9, 2009 | 3:43 pm
  #1  
miles_kay
 
Join Date: Nov 2000
Location: BOS
Posts: 254
What should be the compensation?

In December I was to fly Emirates BOM-DXB-LHR and Virgin LHR-BOS. Since it was a discounted ticket I paid $150 for Virgin to put me in upgradable class and then used 30K miles for the upgrade and use of lounge at LHR.

Due to Emirates delay I missed LHR-BOS and then they put me in Coach on AA to Boston! Then in BOS my baggage arrived 2 days late. Virgin refunded me only 22.5K miles. So my net loss was 7.5K Miles + $150 + Inconvenience (no lounge at LHR, delayed baggage, delayed flight) + Downgrade (almost a double downgrade since coach Virgin is far better than AA).

I wrote to Emirates asking for $150 and 7.5K miles (and ignored all other stuff). They responded with an offer for 20K Skywards miles.

Is that a fair compensation? Should I even bother with other avenues or just accept the offer.

Thanks!
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