Originally Posted by ohmark

I hope the management folks also understand that a significant number of folks here are displeased with the concept of fs properties being coerced into discontinuing benefits (over and above the minimum requirements) that they have provided to elites for years. The list includes not only lounge offerings, but lounge weekend schedules at some properties and weekend breakfast coupons at others.

Originally Posted by TrojanHorse

Ira, many thanks and it is a step in the right direction;however it doesn't do any good for those of us who also would like the weekend lounges opened again. It doesn't address the "over and beyond" concept that Marriott is trying to (and successfuly so) squash.

Originally Posted by OU812

I also hope at the meeting Marriott management will consider offering breakfast to Plats and Golds on weekends when the lounge is closed. The incremental cost of providing the breakfast is marginal, at hotels offering breakfast buffets it is even smaller, because a lot of food is wasted! The good will extended to Marriott's most loyal customers would have a significant return on a small investment as it would result in us continuing to book not only our business travel stays there, but our personal stays there on weekends as well. When Marriott announces what truly would be an enhancement to the Gold and Plat benefits, it would truly look as if Marriott is trying to help their most loyal guests in these tough economic times. As a result, Marriott may actually get more loyalty and win over some travelers from other programs.