Originally Posted by
HereAndThere
I'm glad to see that Marriott is finally looking at this issue and will report something here. I've been more than a little annoyed by Marriot's silence about lounge downgrades. Customers should not have to find out about all this by trial and error. I'd like a full disclosure of what Marriott's policy is with regard to hotel lounge variations and some statement about what Marriott views as the purpose or value or mission of its lounges.
+1. Other than one Hilton stay to keep my hhonors account alive, I haven't taken any business away from Marriott yet this year. However, I have been seriously considering it. The MR rates are still very high and the cutbacks at at all of the MR Brands are annoying. Either cut the rates to reflect the reduced service or maintain the old levels of service with the old high rates. You can't have it both ways. YMMV....
--Jon