Originally Posted by Oxon Flyer

Seeing a mid-haul at the gate, and being ravenously hungry, I presented 2 whole shiny GUVs to upgrade myself and a colleague, "certainly sir, no problems".

....
When I asked for a champagne to go with the chicken 'n pesto sarnie, I was refused. A discussion ensued as to why, during which I was presented with the passenger manifest, with 6 of us having "no meal" written against our names. "As you've all been upgraded for the trim of the aircraft, sir, you're not entitled to anything". " Er, but we've both paid for an upgrade, we understand about the meal, but we'd like the rest of the business class service thank you very much". Apologies, but nothing : no offer of another drink, no tea or coffee, no hot towels tweezered in our direction.