FlyerTalk Forums - View Single Post - Starpoints reservation cancelled....will I get my starpoints credited back?
Old Mar 12, 2009, 8:51 am
  #3  
sc flier
 
Join Date: Sep 2005
Location: Lafayette, CO, USA
Programs: SPG Lifetime Plat, AA Gold, UA Gold, DL Silver, HH Gold, Vail Epic
Posts: 9,096
I agree with PHLGovFlyer.

However, if you've cancelled after the reservation's cancellation deadline, then you might still be charged whatever costs were outlined in those cancellation terms. You should still get your points back, though.

If this is the case, you could ask the hotel to waive the cancellation penalties or perhaps negotiate an arrangement to reschedule your stay. But I think it's all up to the hotel at that point -- not SPG.
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