FlyerTalk Forums - View Single Post - I would love if easyupdate could notify when boarding begins
Old Mar 6, 2009, 9:11 am
  #14  
emcampbe
FlyerTalk Evangelist
 
Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold
Posts: 14,878
I've learned to take pretty much all departure time updates, whether by easyupdate, .bomb, etc. with a grain of salt and as guidance only. Ever since my girlfriend nearly missed the last departure of the night that was announced as delyed for 2 hours about 3 hours before scheduled departure, then ended up departing on time. Ironically, of course, usually if I'm sitting at the gate waiting for a flight that is about to be delayed, I know about it from easyupdate before GA's know.

It's a shame that UA even developed a "customer committment" article on sticking with a delayed departure time once announced as customers may leave the gate area. I have seen and heard about more examples then I care to count of this policy being non-existant in practice.
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