Award Travel - Recourse for Schedule / Equipment Changes (consolidated)
Just wanted to see if anyone on here had any experience with this or how they would handle it.
I'm going from DFW to Las Vegas this summer. I booked my trip in first class using a 50k mileage award.
OUT:
DFW-LAS (757)
IN:
LAS - ORD (S80)
ORD - DFW (777)
I went ahead and decided to go out of my way for the ride home to fly in the 777 first class cabin since I've never flown in it before. I was scheduled to have a 2 1/2 hour layover in Chicago (arrive at 3:55, depart at 6:30). Well, when they revised the summer schedule, my flight from ORD to DFW was changed to a S80 and bumped to a 7:00 departure, and the 777 flight was moved to a 5:30 departure. I called AA, and they're telling me that they have no 50k award seats available on the 777 flight now. Is there a way I can get my seat back on the 777, or am I stuck at the mercy of what AA says they have in their award inventory?