Originally Posted by
iahphx
Which means it's not great, but as transportation, it's more than acceptable.
Expectation management is best practiced by Tempe. Even they are not that good at it (look to WN as the role model for lowering expectations and delivering regularly).
That said, US is only acceptable
relative to other peers/options in a hub city (where they have nonstops). Anyone with a connection and anyone without status is usually better served by an alternative.