Originally Posted by
Renard
Make sure you re-do the reservation....I don't think there are automatic refunds.
As long as it is not a Cash & Points reservation and no changes were being made to the original, all that would need to be done would be to call the Customer Contact Center on or after March 2nd and ask them to cancel the old award and re-issue a new one for the same reservation.
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]