FlyerTalk Forums - View Single Post - Allergy alert: Peanuts coming 2/1/09
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Old Feb 14, 2009, 12:39 am
  #56  
barfo
 
Join Date: Feb 2009
Programs: NWA Plat
Posts: 6
Originally Posted by MikeMpls
On the other hand it makes little sense to do something that might exclude people from your customer base, especially when there are alternatives. People with peanut allergies might comprise < 1% of the population, but they also have parents & siblings & children who will make their collective travel arrangements elsewhere.

DL (& now NW) serves peanuts because it's a "home state" thing. The other 4 legacy airlines do not serve peanuts: AA, UA, US, CO. I'm sure they'll appreciate every customer they can get. Dumb, DL/NW, dumb!
It depends on how many of those <1% folks there are.
Some customers you want your competition to have.
Peanut allergy victims may be one of those cases.
In any case, if (when) DL goes bankrupt, we can blame it on the peanuts.

barfo
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