FlyerTalk Forums - View Single Post - Consolidated Delayed/Cancelled UA International Flights [Master Thread]
Old Jan 18, 2009, 9:52 am
  #30  
BDLORD
 
Join Date: Aug 2003
Location: NYC
Programs: UA 1.5 Million Mile flyer, Hilton Diamond, Bonvoy Gold, Hertz 5* and PC since 1985
Posts: 5,611
Originally Posted by Aztec_Flyer
I was booked in F on this flight, and I thought that it was handled well by UA.

They made the decision to cancel it 2 hours before scheduled departure, and this left enough time for some alternative routings to still be possible. I was in the C gates IFL and was paged to reception.

I was offered:
1. Business class on the BA flight direct to LHR (BA had no F availability).
2. F class with UA to FRA, and a connection in business to LHR
3. Hotel accommodation and meals, and remain with the flight.

I took option 2, and as I type I'm waiting for my bags to be delivered to my house (UA @ LHR called to say they would be here shortly).

Not really sure what else UA could have done given the circumstances. ( & thanks to the UA IFL staff who were very helpful).
Good choice IMO
The IFL lounge was open? I thought it opened at 11 AM?
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