FlyerTalk Forums - View Single Post - Consolidated Delayed/Cancelled UA International Flights [Master Thread]
Old Jan 18, 2009, 7:39 am
  #28  
Aztec_Flyer
 
Join Date: Nov 2004
Location: Ireland
Programs: VS Silver, EK Gold, BA GGL/CCR
Posts: 487
I was booked in F on this flight, and I thought that it was handled well by UA.

They made the decision to cancel it 2 hours before scheduled departure, and this left enough time for some alternative routings to still be possible. I was in the C gates IFL and was paged to reception.

I was offered:
1. Business class on the BA flight direct to LHR (BA had no F availability).
2. F class with UA to FRA, and a connection in business to LHR
3. Hotel accommodation and meals, and remain with the flight.

I took option 2, and as I type I'm waiting for my bags to be delivered to my house (UA @ LHR called to say they would be here shortly).

Not really sure what else UA could have done given the circumstances. ( & thanks to the UA IFL staff who were very helpful).
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