<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by robinhood:
It is really sad when passengers know more about the rules than the representatives of the companies that make the rules.</font>
Sad? Yes, but unfortunately necessary to survive in today's environment. It's also a source of comfort when things go the way you already know they should.
IMHO, this lesson is applicable in many situations one encounters on a daily basis. This, I believe, is the genesis of why many people distrust attorneys. It is not possible for most people (self grudgingly included) to "know more about the rules" than even the average attorney.
That said, its still the stuff good rants are made of and no one should begrudge you that robinhood!