Originally Posted by
freeflyin
I think tracking numbers beginning with 1Z belong to UPS
That is what I thought too, so as the phone rep of The Mint when I called to verify.
However, the current tracking number does not match with the sequence of the UPS number in the way how the numeric and alpha are lining up.
The previous UPS shipments all started with 1Z8E85Y then followed by 11 digits.
This one starts with 1ZE1988X then followed by 10 digits.
The total characters are the same - 18, but the strings are all off.
I called and the rep said she could not pull up the tracking number on either carrier also. However, she said her internal system shows it is shipped by UPS - she said they have only 3 methods for standard shipping - UPS, USPS, USPS via DHL. She notated the account about the tracking number not working, and said I have to wait for 30 days if the package still not arrives, then call back to file a Non-Receipt report.
I sure hope it is just a glitch in scanning the correct number into the system as UPS has been very good in the past 6 shipments.