FlyerTalk Forums - View Single Post - Within upgrade window, but won't upgrade
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Old Jan 4, 2009, 10:38 am
  #2  
indufan
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Join Date: Sep 2002
Location: IND
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Originally Posted by DL4EVR
I think I've been playing this game long enough to know the hierarchy, and when "upgrade: available" is the status shown when doing a dummy booking, I think all arrows point to something not being right with DL's computer system. I just don't want a bunch of FO's to get UG'd and take what was rightfully mine because of some glitch. Do I have any recourse (besides speaking to a SMS agent with a IQ above 80...which prior to today I thought were plentiful)?
I guess call back because my experience with SMS is a lot different than yours. Most of them are well educated and very helpful. Ask them point blank if V class is available. Then tell them that you would like that. If it helps, ask them to try to do a new booking too.
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