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Old Dec 29, 08, 3:40 pm
  #494  
andymo99
 
Join Date: Aug 2001
Location: SEA - DL DM/2MM, *A Gold, SPG Lifetime Plat, some other car and hotel stuff
Posts: 5,647
In the past week, I completed the same PH/Wynn visit as several above.

It was my first PH stay. I was there for one night only. I was upgraded at check-in to what I believe is a strip view suite: 2151. I was very pleased with it, especially given my rate paid. It had a nice enough view and was large and well laid out. My only complaint is that a bit of light streamed in to the sleeping area through the doorless bathroom, as one bathroom shade did not go all the way down. My room was "Good Will Hunting" themed, with appropriate memorabilia, contrary to what was noted above.

I liked the gaming areas a great deal. Classy, modern, friendly... really good overall.

I was the one who first wrote about the $65 promo with $25 table match play and $15 slot credit. I did indeed get the latter two, but they seemed more a function of joining the players club (a-list) rather than my room rate. The coupons are part of the book that is given with enrollment. How do they offer this for those who are already in the a-list club? Do they just give you another coupon book?

My sole complaint was the $5 resort fee, which I knew about in advance. It is such a crock. I will say that the front desk staff is very well trained in how to field complaints on it. It is clear that they hear about it a lot. I couldn't get the charge removed, but the agent seemd very polished in hearing me out.

I can't speak much to what bothered everyone else, as I was only there for a quick night stay. I will note, however, that I am impressed that this property honors Plat upgrades so willingly. As a casino, they have competing interests for the better rooms (comped players), but they seem to honor SPG status nevertheless.

I'd stay here again in the future if the price is right and I need the stays/nights. Otherwise, Wynn was clearly superior (and free for me). Just a totally different class of hotel. They aren't competing on the same tier.

Last edited by SanDiego1K; Apr 10, 09 at 8:57 pm Reason: 2009 thread: http://www.flyertalk.com/forum/starwood-preferred-guest/696338-planet-hollywood-las-vegas-2009-master-thread.ht
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