Join Date: May 2004
Location: formerly Gold now Diamond, formerly MSY, now LAX, formerly NW, now DL
Programs: Hyatt Plat, Hilton Gold, SPG Gold, Delta Diamond/1MM
Posts: 4,736
CO forgot to schedule crew for flight
So was on my LAX-IAH jaunt home on the red-eye and the LAX ops apparently forgot to schedule the flight attendants for the flight, hence no one showed up until 3 hours later. I guess with all the storm mess, they forgot to make all the necessary calls.
So did CO do away with any amenity coupons for meals and such? What happened to Customer First?